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Setting up RLAB VPN on Windows

To access RLAB resources offsite

THIS SERVICE IS ONLY AVAILABLE TO MEMBERS OF CASE, CEP, CVER and STICERD BASED AT THE LSE.

Please note that the VPN installation instructions are not necessary on new machines using the LSE Device Management Services.


What is VPN?

A Virtual Private Network (VPN) allows your computer or mobile device to behave as if it is connected directly to the RLAB network enabling SECURE remote access to your networked drives (J: or Z: space)

Step 1: VPN connection via the Pulse Secure software

If you have have never used Pulse Secure, you will need to install the software first, see Step 2.

If you already installed Pulse Secure before, you will need to add the RLAB VPN connection. Find out how to do it in Step 3.


Step 2: Installing VPN software

Click on the link below to download the Pulse Secure client, unzip pulsesecurewin.zip and then click on the .msi file to install the software on your computer.

Now go to Step 3 to add the new connection settings.


Step 3: Set up the new connection
  • If already installed, click on the Pulse Secure icon to open the client (renamed Ivanti Secure).

    [Picture of Ivanti icon)

    Alternatively, the desktop version of the Pulse client should open after installation.

    [Picture of Ivanti first launch)

  • To add a new VPN connection, click the "+" button on the connections bar at the top of the client.
  • In the window that opens enter the following information:

    Type: Leave as UAC or SSL-VPN

    Name: LSE RLAB

    Server URL: https://vpn.lse.ac.uk/rlab/pulse

    Click on the Add button to save this connection.

    Click Connect to connect to the RLAB VPN.

    [Picture of Add Connection]

  • You should now see the VPN connection listed within the client.

    [Picture of connection]

  • To connect to the VPN click the connect button and you will be prompted for your RLAB credentials.

    For User Name type RLAB\username where username is your IT account username. Enter your IT account password and click on connect.

    [Picture of credential box]

    The VPN should establish after successful authentication and the client is configured for use. The client will load each time you start Windows and resides in the bottom right-hand corner in the system tray. To connect to the VPN, locate the icon, right-click and click connect.

  • Now you are ready to connect to your J: or Z: drive