Setting up LSE VPN on Windows
VPN Access has changed in September 2021
This page will provide instructions to setting up a VPN connection on Windows
What is VPN?
A Virtual Private Network (VPN) allows your computer or mobile device to behave as if it is connected directly to the LSE network enabling SECURE remote access to your networked drives and remote servers.
Before you begin
- You will need to be a member of LSE with an LSE email account.
- You will need to have Multi-Factor Authentication (MFA) enabled for your LSE account.
Step 1: Apply to the Data and Technology Services (DTS) to gain VPN access
- Even if you had VPN access before, from September 2021 you will need to fill in the LSE Data and Technology Services (DTS) form to access LSE (and RLAB) resources via VPN.
- The form is available at https://link.lse.ac.uk/VPNRequest
- You will have to confirm ...
- you need VPN to access resources
- your device has a supported operating system and is up-to-date with the latest security patches
- you have Multi-Factor Authentication (MFA) enabled on your account
- what resources you require the VPN for. (Select RLAB resources.)
- Once you have submitted the form, you will receive a confirmation email. Please wait up to 24 hours for LSE VPN access to be granted and before proceeding to install the latest version of Pulse Secure to access VPN
Step 2: VPN connection via the Pulse Secure software
If you have have never used Pulse Secure, you will need to install the software first, see below.
If you already installed Pulse Secure before, you will need to remove the old VPN settings and connections before adding in the new one. Find out how to do it in Step 3.
Installing VPN software
Click on the link below to download the Pulse Secure client and then click on the .msi file to install the software on your computer.
Now go to Step 4 to add the new connection settings.
Step 3: How to remove the old VPN settings and connections
- Open the Pulse Secure client.
You will find the client icon in the Start Menu (see below).
Alternatively, you can see it in the Notification area at the bottom right-hand corner of your computer.
- Right click on any existing connections and select Delete.
- You will be prompted to confirm the deletion. Click on OK.
- Close Pulse Secure
Step 4: Set up the new connection
- Open the Pulse Secure client as in Step 3.
To add a new VPN connection, click the "+" button on the connections bar at the top of the client.
- In the window that opens enter the following information:
Type: Leave as UAC or SSL-VPN
Name: Enter a meaningful name for the connection
Server URL: https://vpn.lse.ac.uk/pulse
Click on the Add button to save this connection.
- You should now see the VPN connection listed within the client.
- To connect to the VPN click the connect button and you will be prompted for your LSE credentials.
For User Name type LSE\username where username is your is your LSE IT account username. Enter your IT account password and click on connect.
The VPN should establish after successful authentication and the client is configured for use. The client will load each time you start Windows and resides in the bottom right-hand corner in the system tray. To connect to the VPN, locate the icon, right-click and click connect
- Now you are ready to connect to your LSE and RLAB resources, such as your H: space, J:drive or Z:drive.