How To...Guides: Full List

RLAB IT Support Guide
Download our quick reference guide to help you get started.

Connect to RLAB IT Resources
To access your J: or Z: drives remotely.

• Setting Up VPN (Windows)
• Setting Up VPN (Mac)
• Connecting to your J: or Z: drive (Windows)
• Connecting to your J: or Z: drive (Mac)

Connect to LSE IT Resources
To access your H: or U: spaces remotely.

• Setting Up LSE VPN (Windows)
• Setting Up LSE VPN (Mac)

Connect to your LSE networked user space:

• Connecting to your H: space (Windows)
• Connecting to your H: space (Mac)

Connect to your LSE personal web space:

• Connecting to your U: space (Windows)
• Connecting to your U: space (Mac)

LSE Guidance on Remote Working

Changing your password

• Changing your LSE Password
• Changing your RLAB Password

Email

• Web Access to Email
• Setting up email on ios devices - Outlook app
• Setting up email on ios devices - Mail app

Multi-Factor Authentication (MFA)

• How to set up Multi-Factor Authentication (MFA)
• MFA: Set up a Phone call or sms text message as SECOND method of authentication
• How to set up Multi-factor Authentication (MFA) with a phone call or text message
  Use only if you do not have a smartphone

Microsoft Office 365

• Installing Office 365 on a Windows 10 computer
• Installing Office 365 on a Mac

Video Calling

• Teams
• Handy tips to make the most of Microsoft Teams
• How to create a Teams meeting in Outlook
• Zoom
• Zoom Reference
• How to create a Zoom meeting in Outlook
• Skype
• Skype: Meet Now

Laptops

• How to maintain battery health on laptop and notebooks