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How To...Guides: Full List

RLAB IT Support Guide
Download our quick reference guide to help you get started.

Connect to RLAB IT Resources To access your J: or Z: drives remotely.
Setting Up RLAB VPN (Windows)
Setting Up RLAB VPN (Mac)
Connecting to your J: or Z: drive (Windows)
Connecting to your J: or Z: drive (Mac)
Connect to LSE IT Resources To access your H: or U: spaces remotely.
Connect to the LSE VPN:
Setting up LSE VPN on Windows
Setting up LSE VPN on the Mac
Connect to your LSE networked user space:
Connecting to your H: space (Windows)
Connecting to your H: space (Mac)
Connect to your LSE personal web space:
Connecting to your U: space (Windows)
Connecting to your U: space (Mac)
LSE Guidance on Remote Working
Changing your password
Changing your LSE Password
Changing your RLAB Password
Email
Web Access to Email
Setting up email on ios devices - Outlook app
Setting up email on ios devices - Mail app
Multi-Factor Authentication (MFA)
How to set up Multi-Factor Authentication (MFA)
MFA: Set up a Phone call or sms text message as SECOND method of authentication
How to set up Multi-factor Authentication (MFA) with a phone call or text message Use only if you do not have a smartphone
Microsoft Office 365
Installing Office 365 on a Windows 10 computer
Installing Office 365 on a Mac
Video Calling
Teams
Handy tips to make the most of Microsoft Teams
How to create a Teams meeting in Outlook
Zoom
Zoom Reference
How to create a Zoom meeting in Outlook
Skype
Skype: Meet Now
Laptops
How to maintain battery health on laptop and notebooks