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Setting up email on iOS devices - Outlook app

How to use the Microsoft Outlook app on your Apple device.

  1. First download the app from the Apple App Store on your device.

    [Picture of App Store]

  2. Open the app. The first time your run the app, your device may be aware of your LSE account if you have used it on another Apple device, so you may be presented with the screen below. If so, click on Add Account.

    [Picture of Add Account]

    If it does not detect an account you will see the screen below. Enter your LSE email address and click Add Account.

    [Picture of Enter your LSE email address dialog]

  3. You will be prompted for a password. Type in your LSE email password and click Sign in.

    [Picture of Enter your LSE email password screen]

  4. If you have Multi-Factor Authentication (MFA) enabled on your account you will then see the following window. Verify your identity and your account will be accepted.

    [Picture of MFA screen]

  5. You will see the option to add another account. For instance you could add your Gmail account, if you have one.

    [Picture of Add another account screen]

  6. You will now see your inbox.

    [Picture of Outlook inbox]

  7. On an iPhone tap the word Inbox to see your mail folders.

    [Picture of Outlook folder pane]

  8. Once you are in your Inbox you can add another LSE email account that you have access to, for instance a departmental email. In the folder pane, click the icon with an Envelope and Plus sign. If you cannot see the folder pane, tap on the word Inbox. Then select Add Shared Mailbox.

    [Picture of Add another account screen]

  9. Enter the email address of the additional mailbox and click Add Shared mailbox. This account will now appear in the left-hand column of the Outlook window..

    [Picture of Add another account screen]