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The IT team provides PCs with core packages and provide help and advice in the use of technology to support the academic work of the Centre.
Please visit the RLAB IT Support website first.
Systems Support - responsible for the integration, security and maintenance of data networks, support of servers and desktop hardware, software support and training for research and administration staff.
Information Support - responsible for the production, presentation and dissemination of electronic information via the Web and other media within the Lab and outside it.
Visit the RLAB Data Services website.
Until the end of October The Data Manager will be bought out of her job four days per week to undertake the ESRC's Review of International Data Resources and Needs. During this time she will not be available for drop in consultations at all. If you have a query or would like to speak to her please email.
This means that she will be available for data support only on Thursdays, one day per week.
Where the Data Team has previously been able to respond to support requests at very short notice this will no longer be possible. If you are aware of a project for which you are likely to need help please give Tanvi as much advance warning as possible. The more notice she is given the more likely that she will be able to help. Requests for help at short notice may have to be refused.
When you need support please try the following:
- Check the Data website (http://rlab.lse.ac.uk/data/) for the information you need.
- Ask other IT staff for help.
- Speak to a departmental expert. A list of data and software experts will be available on the Data website shortly. We are looking for staff to be the named contact for various datasets and software packages over the summer period, if you would be willing to volunteer please contact Tanvi.
- Contact Luis Martinez the LSE Data Librarian, email: email@example.com , for help with basic queries.