LSE LSE Research Laboratory IT Support London School of Economics
LSE Research Laboratory (RLAB)


Introduction - what we can do

Users may use their own laptops. The IT Team can help users connect to LSE and RLAB network resources, we cannot install software, provide maintainance or make hardware repairs of any kind, on personally owned computers. However the LSE provides a Laptop Surgery which provides limited hardware support such as hard drive data recovery, hard drive replacements and memory upgrades:

LSE Laptop Surgery

The surgery is location in S198, St. Clements Building. Check the LSE Laptop Surgery website for opening hours. You may email for an appointment: Email: Laptop users can connect to LSE and RLAB DOMAIN resources with an LSE username and password. All staff and postgraduates are provided with their own email account and access to the LSE network for the duration of their employment or study.

Before you start to use your laptop at the centre make sure it has anti-virus software installed and that it is physically secured to your desk:

Protect your laptop from Viruses - for FREE


Staff and students who wish to connect their own computers to the LSE network ARE REQUIRED to install and regularly update antivirus software.

To protect your laptop you must install anti-virus software and updates, which are available FREE for current full-time members of staff and LSE students, with a current LSE username and password. Sophos Anti-virus software is available from our Virus Protection page.

Secure your laptop to your desk

Please borrow a security cable from the IT Team to ensure your laptop is secure at your desk. Unfortunately personal computer equipment and gadgets can go missing in the centre.

Connecting to the LSE Wired network

The quickest and fastest way to connect to the network and gain internet access is to plug your laptop into a spare network plug-in point in the centres. Please borrow an RJ45 Ethernet/network cable from the IT Team, then follow the instructions from the page: Laptops: Connect to the Network: Wired Access

Connecting to the LSE Wireless network

Alternatively you may connect to the network and internet via Wireless Access below, provided you have one of the following:
  1. LSE username and password - OR -

  2. JANET Roaming logon credentials as provided by your home institution
Once you have your log on details you can do one of the following:
  1. Connect to the LSE network - Wired Access (Using a cable)

  2. Connect to the LSE network - Wireless Access